SHIPPING INFORMATION
RATES & POLICIES
Oakley.com offers Free Shipping on orders over €50/zł200/550SEK/400DKK within your country. Orders are usually delivered in 3 business days and up to 7 business days for customized items. Please note we do not ship to Guernsey or Jersey.
All shipments are fully insured against loss, theft or damage.
We do not ship orders made on this website to addresses outside your country; however, we operate in many Countries through local versions of the online store. To check whether shipment to a foreign Country is available, select the Country of destination from the link provided on the website.
From Oakley.com websites we do not ship to the territories of Andorra, Aruba, Fær Øer Islands, Gibraltar and Lichtenstein, although they belong to European customs and administrative areas. Shipments to the Principality of Monaco are offered through the French website.
Shipments to P.O. mailboxes are not possible. Orders to these addresses will be automatically cancelled.
SHIPPING POLICIES
Responsible shipping is fulfilled by logistics providers using solutions to reduce emissions. Delivery may take up to 7 business days.
This shipping option consists of either:
1. Full ground service: shipments served via truck. Transportation emissions are reduced by exclusively using ground transportation instead of other available shipping modes with higher emissions. Not applicable to destinations that do not have such other shipping modes; other exclusions may apply.
2. Emission compensation program (if provided by selected transportation carriers): providers calculate carbon emissions from pickup to delivery; the carbon emissions are then offset through climate protection projects including reforestation, renewable energy, waste disposal, wind power and others, supported by the logistics providers. The carbon neutral service is verified by a certified auditing company (i.e. Société Générale de Surveillance).
Below the list of the logistics providers that can provide emissions compensation:
- UPS: https://about.ups.com/gb/en/our-company/governance/carbon-neutral-credentials.html
*Some exclusions may apply.
ORDERS of CUstomized items
Oakley.com offers Free Shipping on customized items orders.
Customized frames are tailor-made to your specifications in the Italy and therefore entail a longer processing time.
Usually customized items orders are delivered within 7 business days.
DELIVERY TRACKING
We will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
You can track the delivery status of your order at any time through your My Account page on Oakley.com.
DELIVERY
Remember to check the condition of your ordered goods when delivered. You can always refuse it or partially reject the delivery if you have any concerns.
SHIPPING SURCHARGES
We work hard to keep our shipping charges as low as possible
Certain large or bulky items such as, but not restricted to, Board Bags, Golf Bags and Luggage are considered oversize and/or over weight by third party carriers. Therefore a surcharge will be charged depending on the item’s size and/or weight, in addition to our regular shipping charges. These surcharges are based solely on extra charges imposed by third party carriers for transporting oversize and/or overweight items.
SHIPPING TO NORWAY OR SWITZERLAND
Orders from Norway and Switzerland will be sent duties and tax paid, the price you see during the final stages of checkout will be the total price you pay.
Please aknowledge Orders shipped to Norway and Switzerland take usually up to 4 days.
MOUNTAINOUS OR REMOTE REGIONS
Please be aware that our shipping timelines are based on our carrier’s database of destinations, if you live in a mountainous or remote area where shipments usually take longer with other carriers/suppliers then ours will be no different. Oakley cannot be held liable for delayed deliveries to these destinations.
MILITARY SHIPMENTS
We unfortunately cannot ship to any Military shipping addresses (APO/FPO/BFPO/etc).